We want you to enjoy your Made By Loulou Soy Candle and ensure you get the most out of your candle.

The use of candles requires caution and awareness of the associated risks, so please ensure you always follow these safety precautions:

  • Always burn within sight. Never leave a burning candle unattended.

  • Keep out of reach from children, pets and flammable materials.

  • Avoid using in drafty areas, near an open window, air duct or fan.

  • Never use water or a lid to extinguish a candle.

  • Never move a burning candle. Ensure the candle is extinguished, the wax is solid and jar is cold before handling.

  • Ensure wicks are upright and trimmed to 7mm during use and each time the candle is relit.

  • Do not burn your Made By Loulou Soy Candle for more than 3 hours at a time.

  • Stop burning when 13mm of un-melted wax remains in the bottom of the glassware. It is very dangerous to continue to burn below this point as it can cause the glass to crack and break.

  • Glass may become hot. Burn the candle on an appropriate flat heat-resistant surface.

Candle Safety Guide

Candle Care Guide

  1. Never allow the candle flame to come in contact with the side of the glass.

  2. Do not use candle if the glass is cracked, chipped or broken.

  3. If a candle has multiple wicks, they must all be lit every time the candle is used.

  4. Never introduce liquids or foreign objects into the candle and keep it free of wick trimmings, matches and any flammable materials.

  5. If the glass becomes blackened while burning, extinguish the candle, allow to cool and clean it with a dry paper towel.

  6. Use a candle snuffer to properly extinguish a candle flame.